Hotel Hideaway

I got banned, and I don't understand why. What can I do?

Who are the Hotel Hideaway Ambassadors?

What is the Hotel Hideaway Ambassador program?

Is there a list of staff?

How does the chat filter (ie. Trashbot) work?

The trash bot is censoring me!

How can I be an Ambassador?

What happens when I get banned?

How can I change the Trashbot filter?

Somebody is pretending to be me, they have a very similar name, they’ve copied my style and biography, please help!

Someone from Hotel Hideaway is bullying me on instagram!

Can I work for Hotel Hideaway?

I'd like to help you on Hotel Hideaway for free.

How can I know if a player is really hotel staff?

What is spamming / flooding?

Damjan Oreskovic

Community

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Create your workspace and invite the people you work with.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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Community Collectables

Setting up AgeKey for Hotel Hideaway (Only Texas)

Age Verification in Texas

Important!

Hideaway is becoming 18+ soon!

Teen Helplines

What should I do if someone is bullying me?

Hotel Hideaway Parental Guide

What is hate speech?

What are the community rules?

How can I report another guest’s room?

How can I report another user?

How do you decide if someone should be banned?

Law Enforcement contact

What is the age requirement of Hotel Hideaway?

Safety Tips

Safety Center

I lost an old avatar!

I've lost my guest account - can I get it back?

I want to connect my account to an Apple ID.

I don't have a Google Play account.

I don't have a GameCenter or Facebook account.

I want to connect my account to Game Center.

I want to connect my account to Google Play.

I want to connect my account to Facebook

How can I keep my account safe before an update so I don't lose it?

How do I know if my account is linked?

Account Linking

Where can I find Decor Dash?

How can I redeem an Invitation Code?

How can I invite people to play with me?

Where are my stamps?

Why can't I find my other avatar?

How can I get a gift that another user sent me?

How can I buy gifts for friends?

How can I deactivate one of my Avatars?

How do I use my profile page?

How do I change my name?

How can I switch my avatar?

How do I change my Avatar’s skin, eye or makeup colour?

How do I save my outfit?

I saw some items on other avatars that are not available in any of the shops. How can I get them?

What do the symbols represent when I level up?

How can I get different profile cards?

How do I change my avatar's gender in Hotel Hideaway?

Why can't I have a different body shape in Hotel Hideaway?

How can I delete my in-game account?

How can I get different colour chat bubbles?

How do I use other people's profile cards?

What are two player gestures?

How do I respond to a two player gesture?

What is the ID code that is appearing on my profile card?

How can I change my hair colour?

What are moods and how do I use them?

What is a profile page?

How many avatars can I have on an account?

Can I recover a deleted avatar?

Avatars

How can I check the gifts/promo codes that I have used and/or bought?

How can I redeem a promotion code?

How can I convert my diamonds to coins?

What can I buy in the Gift Shop?

How can I get free diamonds?

I didn't get my free diamonds after doing an offer.

I can’t see any offers for free diamonds.

I bought something but I didn't get it.

How can I purchase coins and diamonds on Hotel Hideaway?

Billing

Welcome to the landing page!

How does Match! work?

What are the odds to win items in the Quantum Rift Exchange?

What is the Quantum Rift Exchange?

What are stamps?

What are the different kinds of Suitcases?

What can I win in Match!?

What is Match!?

How long does it take to get stamps?

How many spins on the Tailor of Fortune will I get a day?

Where can I get more cookies?

How can I get a Suitcase?

What are Suitcases?

How do I use the Recycler?

What are prestige levels?

How do I use the Tailor of Fortune?

What is a lucky gift?

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