You can log in to the Hotel Hideaway web store in your browser with a short code. The website shows the code, and you confirm it in the game. You don't need a password. This article explains how to log in, what each message means and how to log out.

Logging in to the website connects your browser to your Hotel Hideaway account, so you can use the web store. The website gives you a code, you enter it in the game, and the game asks you to confirm. Once you confirm, the browser is logged in as your avatar.

You need the Hotel Hideaway game open and logged in to the account you want to use, and a browser with the Hotel Hideaway website open. The game and the browser can be on different devices.

On the Hotel Hideaway website, select Log in at the top of the page. You can also select Log in in the web store, or Log in to check out in your cart. The login page opens with your code.

You log in with a code from the website, which you confirm in the game:

The game shows "You're logged in on the website". The website then shows "Signing you in…" and takes you back to the page you came from, or to the store.

Yes. Select Copy code under the code on the website, then paste it into the code field in the game.

A login code lasts only a few minutes. The login page shows the time left next to "Expires in". If the code expires before you confirm it, select Get a new code on the website and enter the new code in the game.

Before your browser is logged in, the game shows which avatar will be used for the website. When it can, the message also names the browser and device the request came from and the country it was made in. Only select Yes, log in if you started the login yourself.

The Yes, log in button becomes available a few seconds after the message opens. Use the time to check that you started this login yourself.

The game accepts a complete code only. Make sure you've entered all six characters shown on the website.

Yes. For example, you can show the code in a browser on your computer and confirm it in the game on your phone. The browser that showed the code is the one that gets logged in.

Your code ran out of time before it was confirmed in the game. Select Get a new code and enter the new code in the game.

You requested a new code in another browser tab, and only the newest code can log you in. Use the code shown in the other tab, or select Get a new code in this one.

The login was declined in the game, so the browser was not logged in. This happens when someone selects No, it wasn't me in the game. If you meant to log in, select Get a new code and confirm it in the game with Yes, log in.

Too many codes were requested in a short time. The page shows how long you need to wait. When it shows "You can ask for a new code now", select Get a new code.

Your code was confirmed in the game, but logging in to the browser did not finish. Select Get a new code and try again.

The website couldn't create a login code. Wait a moment, then select Try again.

Logging in from the website isn't available yet. To shop in the meantime, open the store from inside the game.

The code you entered doesn't match a login code from the website. Check the code on the website and enter it again.

The website code ran out of time. Select Get a new code on the website and enter the new code in the game.

Each website login code can be used only once. Select Get a new code on the website and enter the new code in the game.

You've entered too many codes that didn't work in a short time. Wait a few minutes, then enter the code shown on the website again. If that code has expired by then, get a new one on the website first.

Logging in to the website from the game is not available at the moment. Try again later.

Log in to website appears in Settings only when logging in to the website is available. Make sure your game is up to date.

Select No, it wasn't me. The browser that asked will not be logged in, and the website shows "Sign-in declined". Only confirm a login that you started yourself on the Hotel Hideaway website.

No. The code is meant only for you, in the browser where you opened it. Never enter a code someone else gives you. Confirming it would log their browser in to your account.

The top of the website shows "Hello" followed by your avatar name, and a Log out button. If you open the login page while you're logged in, it shows "Signed in as" followed by your avatar name.

Select Log out at the top of the website, or in the menu on a phone. This logs out only that browser, not the game.

On the login page, select Not you? Log out and use a code. The website logs you out and shows a new code. Enter that code in the game while you're logged in with the avatar you want to use.